Download
Drivers CV's today...
Looking
for Driver...
Whether
you are a new client, or an existing client
looking to make another booking, we are
always pleased to hear from you. Our normal
range of supply is from HGV 1 to car and
light van. However, we can also supply
drivers mates, and drivers with HIAB, ADR and CRB checking if required.
Driver
Hire are the largest supplier of drivers to
the UK transport industry, confirmed by
Ernst Young in 2003. We pride ourselves on
the quality of service that we deliver to
you, and this is the foundation of our 10
Point Customer Guarantee.
The
following are some of the reasons why our
customers use us,
and give us repeat bookings when their need
arises:-
- Using
Driver Hire Doncaster will give you the
confidence that the drivers supplied
will have been carefully
interviewed and vetted to our ISO 9001
(2000) procedures, and their suitability
for the driving assignment
confirmed. We look for drivers that are
reliable, and have a good attitude,
taking up references for each
one to confirm:-
-
Time
keeping
-
Honesty
-
Reliability
-
Quality
of work
-
Would
you re-employ ?
- Road
craft skills, tacho and RTD knowledge
are tested at the initial interview,
which can take
up to an hour and a half per driver.
- The
Doncaster office staff provide a genuine
24 hour, 7 day a week on call service
where you are
always able to talk directly to a member
of staff or our night manager and not an
answer phone.
- Each
Driver Hire office is individually
managed by its owner, which means that
you as the customer
will always receive the very best level
of service, quality, consistency and
reliability.
- Driver
Hire Doncaster will take care of the
employment issues associated with the
drivers with respect to PAYE, National
Insurance (including employer’s
contribution), holiday and sick pay.
This means that your responsibilities
are reduced, and that you have more time
to concentrate on running the business.
If
you are still not sure and would prefer a
one to one meeting, please give us a call
and we would be delighted
to come out to see you.
To
make a booking:-
- Give
us a call 24 hours a day, 7 days a week
on 01302
343488.
you will always be able to speak
to
a member of staff. If you really have an
immediate problem, give us a call.
Sometimes we can get
a driver to you in under an hour.
- Tell
us what driving licence entitlement the
driver needs to have, how many points
you will accept
on their licence, the start and likely
finish times, where the driver is going
to, what the load is,
and any specific Health and Safety
issues with the work to be undertaken.
We will make every
effort to get back to you within 15
minutes with a driver’s name, or a
report on where we are up to.
- We
will fully brief the driver with
everything that you have told us about
the job, and what is expected of them.
- If
you are a new client we will provide you
by FAX with our Terms and Conditions of
Business,
Credit Application Form, Health and
safety form and charge rates sheet. If
you use a driver from us,
it is assumed that Terms and Conditions
of Business are accepted by the client,
even if they are
not returned to us with a signature.
- When
the driver reports to you, please
explain clearly what you expect from
them.
If you have any specific maps on how to
get to a destination, please let them
have a copy.
- When
the driver has satisfactorily completed
the day’s work, please sign their time
sheet.
This confirms acceptance of their work,
and our instruction to pay and invoice
yourselves.
There is a minimum shift charge of 8
standard hours.
- The
following week we will send out an
invoice to the address given to us, with
any purchase order
numbers given to us at the time of
booking. There may be additional charges
for expenses incurred
by the driver such as tunnel or motorway
tolls, mobile phone calls made by the
driver back to your office.
The driver is not expected to fund fuel
for the vehicle, and you need to make
provision for this.
- Tachograph
charts remain the property of the client
at all times. We will use our very best
endeavours
to return your tacho charts to you from
our driver. We will accept from them the
original chart, or a manual
entry chart, or a declaration from the
driver that the chart was handed in
directly to the client. Charts not
yet returned to us are monitored, and
reminders sent out to the driver until
we receive them back.
We would also suggest taking a photocopy
of the chart before the driver leaves
your premises.
How
to get the best out of us...
Every
single client is important to us, and we can
never take your business for granted.
If you are a new client you can expect a
questionnaire from Driver Hire Group
Services
asking you how the Doncaster office performed.
The
more time that you can give us to fill a
booking, the better chance that we have
of
meeting your requirements. We will search
our own database, and those of our
surrounding
offices to find the right driver for you.
When
you book a driver from us, please tell us
all of the duties that you expect them to
undertake.
This way we can brief the driver before they
arrive, and they know what to expect from
the job.
Please
make sure that the driver’s time sheet is
signed before they leave your
premises.
Strike through any empty boxes on the time
sheet.
Feel
free to give us a call to let us know how
the driver or office has performed for
you.
Any type of feedback is taken as
constructive, and is genuinely welcomed.
Call us any time.
From
time to time there are existing client
surveys, and if you are telephoned please
take
the time to respond. The feedback is vital
to help us to confirm and improve the
service to you.
(We also do driver surveys to make sure that
we are looking after them as well !)
Come and find out ‘The
Difference’ for yourself by booking a
driver from Driver
Hire – Doncaster
doncaster@driver-hire.co.uk
Tel: 01302 343488
Fax: 01302 739391
